I installed and configured Ondemand on RHEL7 via the “official” puppet module. The deployment also has Keycloak integration for authN.
A few weeks ago a some users started reporting that “from time to time”, when they try to access ood, they get the maintenance page. To solve it they didn’t need to do anything, just wait for a few seconds and refresh the page and the maintenance page goes away.
At that time I was running 1.7.11. This week I upgraded to 1.7.14 but apparently people are still having the same issue.
It seems it happens quiet often (few times per day maybe)
Do you have any idea of why this might be happening? Do you know how I can investigate this issue? What logs should I look at?
Thank you very much,