Your session has entered a bad state. uable to delete

Get Help
1

I have a desktop session with status:

Your session has entered a bad state. Feel free to contact support for further information.

  • The delete button does nothing
  • Restarting the webserver does not remove the session
  • removing all files in ondemand/data/sys/dashboard/batch_connect/sys/bc_desktop/

What is the procedure to manually remove the session on the server

2

What scheduler/version do you have? This sounds like it could be a bug if it’s highly reproducible.

What’s the scheduler say the state of the job is in?

If you delete the job in the scheduler, OOD should realize it’s gone and remove it. (and BTW ~/ondemand/data/sys/dashboard/batch_connect/db is the directory you’re looking for in case the job really is gone in the scheduler but OOD won’t let go of it. In this case, there’s some bug because we should recognize that the job doesn’t exist anymore in the scheduler and remove it on our side).

3

We use slurm
But its a bc_desktop app job using linux_adapter i thought they did not pass sbatch.

Dropping the whole db folder did the job.

4

OH!!! I know that one. I’ve got docs for that issue here. If you removed it from the OOD side, be sure to shell into the host and kill in on your login host.

5

@baverhey were those docs helpful? Did you figure out what the underlying issue was?

6

there was nothing on the login node, just removingdbfolder was enough.
so this can be marked resolved.

7

Just thought I’d mention that I’ve just run into this issue too, using ood 1.7.14 and PBSPro 19.1.3.

Deleted the two jobs from the queue, they are still on the dash, with the error Your session has entered a bad state. Feel free to contact support for further information.

Deleting them from data/sys/dashboard/batch_connect/db/ was sufficient to remove them.