We are having issues with timeouts on interactive sessions where if a user lets the session sit for a variable period of time, the sessions becomes disconnected:
“something went wrong” on noVNC windows, and then if I retry connect it will print out
“new connection has been rejected, reasons: Authentication failed”
This is a big issue for some of our most common users and we aren’t able to pin down why this is happening inconsistently.
Is there anything I can provide to help get this resolved?