Could not find concurrent-ruby-1.1.7 in any of the sources for dashboard

Hi all,

I am having an issue with a test user we have. The issue occurs when logging in. Other users can log in fine.

from /var/log/ondemand-nginx/fakeuser.m/error.log

App 15778 output: Error: The application encountered the following error: Could not find concurrent-ruby-1.1.7 in any of the sources (Bundler::GemNotFound)
App 15778 output:     /opt/ood/ondemand/root/usr/share/gems/2.5/gems/bundler-1.17.3/lib/bundler/spec_set.rb:91:in `block in materialize'
App 15778 output:     /opt/ood/ondemand/root/usr/share/gems/2.5/gems/bundler-1.17.3/lib/bundler/spec_set.rb:85:in `map!'
App 15778 output:     /opt/ood/ondemand/root/usr/share/gems/2.5/gems/bundler-1.17.3/lib/bundler/spec_set.rb:85:in `materialize'
App 15778 output:     /opt/ood/ondemand/root/usr/share/gems/2.5/gems/bundler-1.17.3/lib/bundler/definition.rb:170:in `specs'
App 15778 output:     /opt/ood/ondemand/root/usr/share/gems/2.5/gems/bundler-1.17.3/lib/bundler/definition.rb:237:in `specs_for'
App 15778 output:     /opt/ood/ondemand/root/usr/share/gems/2.5/gems/bundler-1.17.3/lib/bundler/definition.rb:226:in `requested_specs'
App 15778 output:     /opt/ood/ondemand/root/usr/share/gems/2.5/gems/bundler-1.17.3/lib/bundler/runtime.rb:108:in `block in definition_method'
App 15778 output:     /opt/ood/ondemand/root/usr/share/gems/2.5/gems/bundler-1.17.3/lib/bundler/runtime.rb:20:in `setup'
App 15778 output:     /opt/ood/ondemand/root/usr/share/gems/2.5/gems/bundler-1.17.3/lib/bundler.rb:107:in `setup'
App 15778 output:     /opt/ood/ondemand/root/usr/share/gems/2.5/gems/bundler-1.17.3/lib/bundler/setup.rb:20:in `<top (required)>'
App 15778 output:     /opt/rh/rh-ruby25/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:59:in `require'
App 15778 output:     /opt/rh/rh-ruby25/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:59:in `require'
App 15778 output:     /opt/rh/ondemand/root/usr/share/ruby/vendor_ruby/phusion_passenger/loader_shared_helpers.rb:363:in `activate_gem'
App 15778 output:     /opt/rh/ondemand/root/usr/share/ruby/vendor_ruby/phusion_passenger/loader_shared_helpers.rb:221:in `block in run_load_path_setup_code'
App 15778 output:     /opt/rh/ondemand/root/usr/share/ruby/vendor_ruby/phusion_passenger/loader_shared_helpers.rb:527:in `running_bundler'
App 15778 output:     /opt/rh/ondemand/root/usr/share/ruby/vendor_ruby/phusion_passenger/loader_shared_helpers.rb:220:in `run_load_path_setup_code'
App 15778 output:     /opt/rh/ondemand/root/usr/share/passenger/helper-scripts/rack-loader.rb:86:in `load_app'
App 15778 output:     /opt/rh/ondemand/root/usr/share/passenger/helper-scripts/rack-loader.rb:116:in `block in <module:App>'
App 15778 output:     /opt/rh/ondemand/root/usr/share/ruby/vendor_ruby/phusion_passenger/loader_shared_helpers.rb:380:in `run_block_and_record_step_progress'
App 15778 output:     /opt/rh/ondemand/root/usr/share/passenger/helper-scripts/rack-loader.rb:115:in `<module:App>'
App 15778 output:     /opt/rh/ondemand/root/usr/share/passenger/helper-scripts/rack-loader.rb:28:in `<module:PhusionPassenger>'
App 15778 output:     /opt/rh/ondemand/root/usr/share/passenger/helper-scripts/rack-loader.rb:27:in `<main>'
[ E 2021-01-27 13:17:55.0489 15943/T5r age/Cor/App/Implementation.cpp:221 ]: Could not spawn process for application /var/www/ood/apps/sys/dashboard: The application encountered the following error: Could not find concurrent-ruby-1.1.7 in any of the sources (Bundler::GemNotFound)
  Error ID: 5cab7c61
  Error details saved to: /tmp/passenger-error-88PdTl.html

[ E 2021-01-27 13:17:55.0587 15943/T8 age/Cor/Con/CheckoutSession.cpp:276 ]: [Client 1-9] Cannot checkout session because a spawning error occurred. The identifier of the error is 5cab7c61. Please see earlier logs for details about the error.

Is there a procedure to rebundle? Or any other way to fix this?

/var/www/ood/apps/sys/dashboard/Gemfile.lock

GEM
  remote: https://rubygems.org/
  specs:
    actioncable (5.2.4.4)
      actionpack (= 5.2.4.4)
      nio4r (~> 2.0)
      websocket-driver (>= 0.6.1)
    actionmailer (5.2.4.4)
      actionpack (= 5.2.4.4)
      actionview (= 5.2.4.4)
      activejob (= 5.2.4.4)
      mail (~> 2.5, >= 2.5.4)
      rails-dom-testing (~> 2.0)
    actionpack (5.2.4.4)
      actionview (= 5.2.4.4)
      activesupport (= 5.2.4.4)
      rack (~> 2.0, >= 2.0.8)
      rack-test (>= 0.6.3)
      rails-dom-testing (~> 2.0)
      rails-html-sanitizer (~> 1.0, >= 1.0.2)
    actionview (5.2.4.4)
      activesupport (= 5.2.4.4)
      builder (~> 3.1)
      erubi (~> 1.4)
      rails-dom-testing (~> 2.0)
      rails-html-sanitizer (~> 1.0, >= 1.0.3)
    activejob (5.2.4.4)
      activesupport (= 5.2.4.4)
      globalid (>= 0.3.6)
    activemodel (5.2.4.4)
      activesupport (= 5.2.4.4)
    activerecord (5.2.4.4)
      activemodel (= 5.2.4.4)
      activesupport (= 5.2.4.4)
      arel (>= 9.0)
    activestorage (5.2.4.4)
      actionpack (= 5.2.4.4)
      activerecord (= 5.2.4.4)
      marcel (~> 0.3.1)
    activesupport (5.2.4.4)
      concurrent-ruby (~> 1.0, >= 1.0.2)
      i18n (>= 0.7, < 2)
      minitest (~> 5.1)
      tzinfo (~> 1.1)
    addressable (2.7.0)
      public_suffix (>= 2.0.2, < 5.0)
    arel (9.0.0)
    autoprefixer-rails (8.6.5)
      execjs
    bootstrap-sass (3.4.1)
      autoprefixer-rails (>= 5.2.1)
      sassc (>= 2.0.0)
    bootstrap_form (2.7.0)
    browser (2.7.1)
    builder (3.2.4)
    byebug (11.1.3)
    climate_control (0.2.0)
    coffee-rails (4.2.2)
      coffee-script (>= 2.2.0)
      railties (>= 4.0.0)
    coffee-script (2.4.1)
      coffee-script-source
      execjs
    coffee-script-source (1.12.2)
    concurrent-ruby (1.1.7)
    crass (1.0.6)
    data-confirm-modal (1.6.3)
      railties (>= 3.0)
    dotenv (2.7.6)
    dotenv-rails (2.7.6)
      dotenv (= 2.7.6)
      railties (>= 3.2)
    dotiw (5.1.0)
      activesupport
      i18n
    erubi (1.9.0)
    execjs (2.7.0)
    ffi (1.13.1)
    font-awesome-sass (5.12.0)
      sassc (>= 1.11)
    globalid (0.4.2)
      activesupport (>= 4.2.0)
    i18n (1.8.5)
      concurrent-ruby (~> 1.0)
    jbuilder (2.10.1)
      activesupport (>= 5.0.0)
    jquery-datatables-rails (3.4.0)
      actionpack (>= 3.1)
      jquery-rails
      railties (>= 3.1)
      sass-rails
    jquery-rails (4.4.0)
      rails-dom-testing (>= 1, < 3)
      railties (>= 4.2.0)
      thor (>= 0.14, < 2.0)
    local_time (1.0.3)
      coffee-rails
    lograge (0.11.2)
      actionpack (>= 4)
      activesupport (>= 4)
      railties (>= 4)
      request_store (~> 1.0)
    loofah (2.7.0)
      crass (~> 1.0.2)
      nokogiri (>= 1.5.9)
    mail (2.7.1)
      mini_mime (>= 0.1.1)
    marcel (0.3.3)
      mimemagic (~> 0.3.2)
    method_source (1.0.0)
    mimemagic (0.3.5)
    mini_mime (1.0.2)
    mini_portile2 (2.4.0)
    minitest (5.14.2)
    mocha (1.11.2)
    multi_json (1.15.0)
    mustermann (1.1.1)
      ruby2_keywords (~> 0.0.1)
    nio4r (2.5.4)
    nokogiri (1.10.10)
      mini_portile2 (~> 2.4.0)
    ood_appkit (1.1.5)
      addressable (~> 2.4)
      lograge (~> 0.3)
      ood_core (~> 0.1)
      rails (> 4.0.7, < 6.0)
      redcarpet (~> 3.2)
    ood_core (0.14.0)
      ffi (~> 1.9, >= 1.9.6)
      ood_support (~> 0.0.2)
    ood_support (0.0.3)
    pbs (2.2.1)
      ffi (~> 1.9, >= 1.9.6)
    public_suffix (4.0.6)
    rack (2.2.3)
    rack-protection (2.1.0)
      rack
    rack-test (1.1.0)
      rack (>= 1.0, < 3)
    rails (5.2.4.4)
      actioncable (= 5.2.4.4)
      actionmailer (= 5.2.4.4)
      actionpack (= 5.2.4.4)
      actionview (= 5.2.4.4)
      activejob (= 5.2.4.4)
      activemodel (= 5.2.4.4)
      activerecord (= 5.2.4.4)
      activestorage (= 5.2.4.4)
      activesupport (= 5.2.4.4)
      bundler (>= 1.3.0)
      railties (= 5.2.4.4)
      sprockets-rails (>= 2.0.0)
    rails-dom-testing (2.0.3)
      activesupport (>= 4.2.0)
      nokogiri (>= 1.6)
    rails-html-sanitizer (1.3.0)
      loofah (~> 2.3)
    rails_12factor (0.0.3)
      rails_serve_static_assets
      rails_stdout_logging
    rails_serve_static_assets (0.0.5)
    rails_stdout_logging (0.0.5)
    railties (5.2.4.4)
      actionpack (= 5.2.4.4)
      activesupport (= 5.2.4.4)
      method_source
      rake (>= 0.8.7)
      thor (>= 0.19.0, < 2.0)
    rake (13.0.1)
    rb-fsevent (0.10.4)
    rb-inotify (0.10.1)
      ffi (~> 1.0)
    rdoc (6.2.1)
    redcarpet (3.5.0)
    request_store (1.5.0)
      rack (>= 1.4)
    ruby2_keywords (0.0.2)
    sass (3.7.4)
      sass-listen (~> 4.0.0)
    sass-listen (4.0.0)
      rb-fsevent (~> 0.9, >= 0.9.4)
      rb-inotify (~> 0.9, >= 0.9.7)
    sass-rails (5.1.0)
      railties (>= 5.2.0)
      sass (~> 3.1)
      sprockets (>= 2.8, < 4.0)
      sprockets-rails (>= 2.0, < 4.0)
      tilt (>= 1.1, < 3)
    sassc (2.4.0)
      ffi (~> 1.9)
    sdoc (1.1.0)
      rdoc (>= 5.0)
    sinatra (2.1.0)
      mustermann (~> 1.0)
      rack (~> 2.2)
      rack-protection (= 2.1.0)
      tilt (~> 2.0)
    sinatra-contrib (2.1.0)
      multi_json
      mustermann (~> 1.0)
      rack-protection (= 2.1.0)
      sinatra (= 2.1.0)
      tilt (~> 2.0)
    sprockets (3.7.2)
      concurrent-ruby (~> 1.0)
      rack (> 1, < 3)
    sprockets-rails (3.2.2)
      actionpack (>= 4.0)
      activesupport (>= 4.0)
      sprockets (>= 3.0.0)
    thor (0.19.1)
    thread_safe (0.3.6)
    tilt (2.0.10)
    timecop (0.9.1)
    turbolinks (5.2.1)
      turbolinks-source (~> 5.2)
    turbolinks-source (5.2.0)
    tzinfo (1.2.7)
      thread_safe (~> 0.1)
    uglifier (4.2.0)
      execjs (>= 0.3.0, < 3)
    websocket-driver (0.7.3)
      websocket-extensions (>= 0.1.0)
    websocket-extensions (0.1.5)

PLATFORMS
  ruby

DEPENDENCIES
  addressable (~> 2.4)
  autoprefixer-rails (~> 8.4)
  bootstrap-sass (~> 3.4.1)
  bootstrap_form (~> 2.4)
  browser (~> 2.2)
  byebug
  climate_control (~> 0.2)
  coffee-rails (~> 4.2)
  data-confirm-modal (~> 1.2)
  dotenv-rails (~> 2.1)
  dotiw
  erubi
  font-awesome-sass (= 5.12.0)
  jbuilder (~> 2.0)
  jquery-datatables-rails (~> 3.4)
  jquery-rails
  local_time (~> 1.0.3)
  mocha (~> 1.1)
  ood_appkit (~> 1.1)
  ood_core (~> 0.11)
  ood_support (~> 0.0.2)
  pbs (~> 2.2.1)
  rails (= 5.2.4.4)
  rails_12factor
  redcarpet (~> 3.3)
  sass-rails (~> 5.0)
  sdoc
  sinatra
  sinatra-contrib
  thor (= 0.19.1)
  timecop (~> 0.9)
  turbolinks (~> 5.2.0)
  uglifier (>= 1.3.0)

BUNDLED WITH
   1.17.3

Kind regards and thanks!

Fixed by killing the nginx process for the affected user:

root     15970     1  0  2020 ?        00:00:00 nginx: master process (fakeuser.m) -c /var/lib/ondemand-nginx/config/puns/fakeuser.m.conf**
fakeuse+ 15971 15970  0  2020 ?        00:00:00 nginx: worker process

Logging in works fine after a new nginx process is started.

Kind regards.